Online Orders
Find answers to your most common questions about online orders at McNICHOLS.
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Frequently Asked Questions
In-stock items ship in one to two business days via UPS Ground. Delivery time may vary depending on your location. If you need your order expedited, we are happy to assist you!
We ship to physical addresses within the contiguous United States (lower 48 states). Please note that PO boxes are not eligible for delivery.
Orders weighing 60 lbs. or less ship via UPS. For heavier orders, contact our Customer Service team, who can help coordinate alternate shipping methods, at 813.466.6979, [email protected], or via Live Chat.
Currently, online orders are delivery-only.
To pick up an order, please request a quote or contact a Customer Service Specialist with your Web Reference Number at 813.466.6979, [email protected], or via Live Chat.
Some items may have quantity limits due to UPS size and weight restrictions. Limits vary by product type and are noted on each product page.
For larger quantities, please request a quote—there are no limits when ordering this way, and a McNICHOLS associate will be glad to assist you.
Currently, online ordering is available for select products and sizes, ideal for smaller projects.
For larger sizes or quantities, a Customer Service Specialist can provide you with a quote.
If items in your cart require additional information, your order will become a quote request. A Customer Service Specialist will help finalize your order.
We accept American Express, Discover, Mastercard, and Visa. Customers with established McNICHOLS accounts can also use a PO number.
Additional options are available with a quote.
Still Have Questions?
Send us your online order inquiry and our team will respond promptly.