Pickup & Delivery
Find answers to your most common questions about pickup and delivery at McNICHOLS.
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Frequently Asked Questions
Shipping & Delivery
In-stock items usually ship within 1–2 business days. Lead times may vary depending on product, additional services, and location. If you have a specific date you need your order by, please let us know when quoting.
Transit times vary by location and carrier. Standard UPS Ground deliveries generally arrive within 1–5 business days. Larger freight orders may take longer.
For expedited shipping, please contact us at 813.466.6979, [email protected], or via Live Chat for shipping accommodations and pricing.
Freight costs are calculated based on weight, dimensions, delivery location, and shipping method. A McNICHOLS associate is happy to provide an estimate during checkout or when quoting.
Yes! Please provide your carrier details when placing your order, and we'll coordinate the shipment.
"FOB Origin" means ownership of the product transfers to you once it leaves our shipping dock. Freight costs and responsibility for the shipment begin at that point.
We are happy to arrange scheduled delivery appointments for freight shipments. Please let us know your needs when placing your order.
If you would like to specify a date or time, please include this information so we can work with carriers to fulfill this request when possible.
Yes! Any authorized individual at your location can sign for the shipment.
Carriers will usually make a second attempt. For freight deliveries, redelivery fees may apply. Please contact the carrier or McNICHOLS at 813.466.6979, [email protected], or via Live Chat for further assistance.
Absolutely. Material Test Reports are available upon request when placing your order.
Pickup Orders
Yes! Orders can be picked up at any McNICHOLS® Metals Service Center. Please coordinate with a Customer Service Specialist before arriving.
Pickup hours vary by location. View our different locations and hours here, or contact your local McNICHOLS® Metals Service Center to confirm.
Depending on the size and weight of your order, special equipment may be required. A McNICHOLS associate can advise you based on your order details.
International Shipping
Yes! We ship McNICHOLS® Hole Products worldwide.
Costs and transit times vary depending on the destination, product size, and shipping method. Contact us at 813.466.6979, [email protected], or via Live Chat for a tailored shipping estimate.
Duties, taxes, and fees are determined by the destination country. These costs are the responsibility of the customer and will vary based on local regulations.
Certain materials and sizes may be restricted based on international regulations. We are happy to help confirm what’s eligible for your destination.
All international orders go through customs in the destination country. Your carrier usually handles this process, but you may be asked to provide extra documentation if needed.
Still Have Questions?
Send us your shipping inquiry and our team will respond promptly.