Website Support

An online account gives you a personalized experience to track orders and inquiries, save project lists, and manage your account details. You'll also be the first to know about new features!

Click "Log In" at the top of any page and select the "New Account" tab. Existing customers can use their account number and zip code to get started.

After logging in, click "Account" at the top of the page near the shopping cart, then select "Profile." Here, you can update your name, email, password, security questions, phone number, and industry information.

Yes, and please note that changing a contact email address also changes the User Login ID.

To change your email address, please log in and click "Account" at the top of the page near the shopping cart, then select "Profile." You may enter your new email address on this page.

Yes! We are happy to assist you, but you will still need to manually update your online profile.

Click "Log In," select "Forgot your password?" and enter your email, answer your security question, and follow the instructions in the email you receive.

Please contact a McNICHOLS associate at 813.466.6979, [email protected], or via Live Chat.

There is no limit! You control administrator access and can add or remove shoppers at any time.

Administrators can update account addresses, add or edit shoppers, create additional administrators, import users, and deactivate accounts. Deactivated users can re-register with a new email, and administrators are notified when this occurs.

We are ready to serve you at 813.466.6979, [email protected], or via Live Chat.

You can also submit your question on the form below!